Delivery and returns

Shipment

You can find the delivery time for each product on the respective product page.

return

If you received the wrong, defective, or incomplete product, we'll send you a new one free of charge! ✅

Do you wish to return the item for another reason? Unfortunately, we cannot resell personalized products that were made specifically for you. Therefore, these products are subject to a legal exception to the standard 14-day right of withdrawal for distance selling.
However, we are always looking for a suitable solution. Therefore, please contact us at info@felooshop.com if you are not satisfied.
We're only happy when you are too!