Privacy Policy

Privacy Policy

Version 1.2

This page was last updated on 01-08-2023.

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page we inform you which data we collect when you use our website, why we collect this data and how we use it to improve your user experience. This way you will understand exactly how we work.

This privacy policy applies to the services of WGN B.V.. You should be aware that WGN B.V. is not responsible for the privacy policies of other sites and sources. By using this website you indicate your acceptance of the privacy policy.

WGN B.V. respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

Use of our Services

When you sign up for one of our services or order a product from us, we ask you to provide personal data. This data is used to perform the service or deliver the order. The data is stored on the secure servers of WGN B.V. or those of a third party.

Communications

When you send e-mail or other messages to us, we may retain those messages. Sometimes we will ask you for your personal information relevant to the situation at hand. This enables us to process your inquiries and respond to your requests. The data is stored on the secure servers of WGN B.V. or those of a third party.

Cookies

We collect data for research purposes to better understand our customers so we can tailor our services accordingly.

This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website may be transmitted to WGN B.V.'s own secure servers or those of a third party. We use this information to track how you use the website, to compile reports on website activity and to offer other services related to website activity and internet usage.

Purposes

We do not collect or use information for purposes other than those described in this Privacy Policy unless we have obtained your prior consent.

Third parties

The information is not shared with third parties except for web applications that we use for our store. These data will only be used for the purpose of the application and will not be further distributed. Furthermore, in some cases the information may be shared internally. Our employees are obliged to respect the confidentiality of your data.

Changes

This privacy statement is tailored to the use of and features on this site. Possible adjustments and/or changes to this site may lead to changes in this privacy declaration. It is therefore advisable to consult this privacy statement regularly.

Choices for personal data

We offer all visitors the opportunity to view, change, or delete any personal information currently provided to us.

Modify/unsubscribe from newsletter service

At the bottom of each mailing you will find the option to modify your information or to unsubscribe.

Modify/unsubscribe communication

If you would like to modify your information or have yourself removed from our files, please contact us. See contact details below.

Disabling cookies

Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser. 

Text marketing

Text Marketing and notifications (if applicable): By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription for or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed X per month. You can unsubscribe from further text messages by clicking on the unsubscribe link. Sending text messages or using automations requires you to feed phone numbers or recipient names into our importer. We will store and use this data to show you campaign analytics and results including message delivery status, sent status, and in some cases whether the purchase resulted in a sale. If you decide to use our link shortener in text messages, we will collect information on whether the link was clicked or not and use it to display results in your analytics. Any other third party service that you may decide to use outside of the scope of smsbump.com (third party link shortener, GA tracking, etc) you will be referred to their specific third party policies which you need to agree with. Upon sending the text messages, we will pass the data to our text messages operator to fulfill their delivery. Information is being shared to our operator only upon initialising a marketing campaign. If your recipients no longer wish to receive messages they have to reply to the message with STOP or reach out to us at the email address below so we can unsubscribe them successfully.

Questions and Feedback

We regularly review our compliance with this privacy policy. If you have any questions about this privacy policy, or see that something is incorrect, please contact us.