Delivery and returns

The shipping time is about 2 weeks.

If you have received a wrong, broken or incomplete product, we will send you a new product free of charge! ✅

Do you want to return for another reason? We can no longer resell the personalized products you ordered, as they are specially made for you and therefore unique. For these products, there is a legal exception to the cooling-off period of 14 days that normally applies to distance sales. However, we always look for a suitable solution. So feel free to contact if you are not satisfied. We are only happy when you are too!